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Service

Hangao Services

Hangao customer service team is currently equipped with more than 20 professional employees, including pre-sales service, in-sales service, after-sales service customer training and other professional teams. Debug free customer personnel induction training, equipment maintenance and overhaul, etc., and provide 7*24 hours of all-round rapid response services.

After-sales service response time

  • 24h

    Service Hotline

  • 24h

    Standby

  • 24h

    technician arrives

  • pre-sale service

    01

    1.Product consultation: professionally answer questions about stainless steel pipe making machines

    2.Technical guidance: provide technical advice and guidance for needs

    3.Program customization: customized stainless steel pipe making machine solution

    4.Equipment demonstration: practical operation demonstration, showing the working principle of stainless steel pipe making machine

    5.Technical training: operator training, master the use and maintenance skills

  • Sale service

    02

    1.Order tracking: provide real-time order progress and delivery information

    2.After-sales support: Answer usage questions and technical consultation

    3.On-site commissioning: on-site installation and commissioning by professional technicians

    4.Solution optimization: Continuously optimize the solution based on feedback

    5.Problem handling: quick response to problems and complaints, solutions

  • After-sales service

    03

    1.Warranty policy: clear free repair or replacement policy

    2.Regular maintenance: regular equipment cleaning, lubrication and inspection

    3.Spare parts supply: timely supply of original spare parts

    4.Technical upgrades: regularly provide technical upgrades and software updates

Need help? Contact us

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